Contact information:
Wallace Management
PO Box 3490
Annapolis, MD 21403
(410) 268-0336
http://www.wallacehoamgmt.com
Mary Wallace, president (walla70@comcast.net)

SERVICES PROVIDED TO FCFHOA

ADMINISTRATIVE:

• Prepares Meeting Packages for Board
• Attends scheduled Board of Directors Meetings as per contract
• Prepares for and attend Annual Meetings or Special Meetings; assure that all meeting requirements and notices follow Maryland Law.
• Maintains computerized data base of homeowner information, including architectural changes, phone calls, and work orders
• Accepts, investigate and respond to homeowner calls and correspondence
• Assists in identifying liability and risk exposure on the common areas
• Promptly responds to claims of damage to the common property
• Provides 24-hour emergency phone contact service if needed
• Follows the community’s procedures for enforcement of community rules and regulations
• Processes Insurance Claims
• Maintains and stores all community records

• Provides options for payment of assessments- e-check, charge card, automatic debit
• Prepares monthly financial statements: Balance sheet, Income and Expense Statement, General Ledger and Delinquency Report
• Prepares a draft of the annual budget
• Monthly reconciliation of the association’s bank accounts
• Manages accounts payable
• Prepares year-end materials for auditor for both audit and taxes; provide the auditor with access to all records
• Assists association in obtaining and implementing a professional Reserve Study to determine the remaining useful life of common elements
• Follows the collection policy of each community to include applying late fees, sending our late letter reminders and final warnings
• Works with the Board to limit the delinquency rate; coordinates collection proceedings with the association’s attorney and represents community in court as necessary

• Acts as the liaison between the Board of Directors and the Homeowners
• Conducts weekly property inspections of common areas; issue a report of deficiencies to the Board
• Obtains competitive bids for service at request of the Board and act as the liaison between the Board and contractors
• Manages and supervise contracts awarded by the Board of Directors including ground maintenance, snow removal, building maintenance, pest control and improvement projects
• Supervises maintenance of common areas, common facilities and equipment
• Assists with the preparation of bid specifications and negotiate contract terms for contract services